SHIPPING

The UNITED KINGDOM Tracked Shipping - £4.99 (Free for orders over £75)
Please allow 1-3 days for delivery

 

RETURNS

Should you wish to return any part of your order, you must do so within 14 days of receipt. 

Returns must be received in their original packaging, unopened/unworn, and with all hygiene stickers and tags intact. To arrange a return, please email info@herallureldn.co.uk with the following details:

  • full name

  • order number

  • reason for return

Patrons are responsible for the cost of garment returns and this, along with the initial shipping fee, will not be refunded.

We require all garments to be sent using a tracked service and encourage all patrons to retain their proof of postage. This is essential as returned garments remain the responsibility of the patron until it is received by the HerAllure London team.

 

for sanitary purposes, we will not accept returns on any of our intimate products unless unopened/unworn, with all hygiene stickers and tags intact, including:

 

  • Bodysuits;

  • Lingerie Sets; and

  • Panties/ thongs.

All returns received by the HerAllure London team will be subject to inspection.

We reserve the right to reject any items that show signs of being worn, including but not limited to:

  •  removal of tag(s)/hygiene stickers;

  • wear and tear; and

  • traces of makeup; or

  • traces of perfume.